Privacy Policy

Effective April 2026

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Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have — written plainly, without the usual legal fog.

Information We Collect

When you interact with OMIZU — by visiting our website, placing an order, or contacting us — we may collect the following:

Name and email address
Shipping and billing address
Payment information (processed securely; we do not store full card details)
Order history and preferences
Device type, browser, and IP address via standard web analytics

How We Use Your Information

We use the information we collect to:

Process and fulfil your orders
Send order confirmations and updates
Respond to your questions or requests
Improve our website and customer experience
Send occasional updates or promotions, only if you have opted in

We do not use your data for automated decision-making or profiling.

Cookies

Our website uses cookies — small text files stored on your device — to keep the site functioning, remember your preferences, and understand how visitors use our pages.

You can disable cookies through your browser settings at any time, though some features of the site may not work as intended as a result.

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share data only with trusted third parties who help us operate our business — such as payment processors and shipping providers — strictly to fulfil your order. These parties are contractually required to keep your information confidential.

We may also disclose information if required by law or to protect the rights and safety of OMIZU and its customers.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Order records are typically kept for up to three years.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data, subject to legal obligations
Opt out of marketing communications at any time

To exercise any of these rights, contact us at omizumatcha@gmail.com.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies independently.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will remove it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this page periodically to stay informed.

Governing Law

This Privacy Policy is governed by the laws of the State of Texas. Any disputes relating to privacy shall be subject to the exclusive jurisdiction of the courts in Austin, Texas.